The results of the first-ever ‘Total Cleanliness Survey’ of the Railways are now out, and the champs are North Western Railway (NWR), which surpassed the zonal rankings in the ‘Premium’ category trains, and Southern Railway, which came out on top in the ‘Other than Premium’ category’ trains.
The study covered 209 trains and was conducted by the Indian Railway Catering and Tourism Corporation. Its aim was to evaluate the development of the ‘Swachh Rail-Swachh Bharat’ mission and encourage wholesome competition among trains.
While the NWR got an average score of 860 out of 1,000 in the ‘Premium’ category, South Central Railway closed at the bottom with an average of 658. Southern Railway exceeded the ‘Other than Premium’ category’, with the highest average of 736 among the 16 railway zones, while the East Central Railway was the nastiest in this group, with an average of 572. The ‘Premium’ trains involved the Rajdhani, Shatabdi, Duronto, Tejas and Gatiman while Sampark Kranti, Intercity, Jan Shatabdi and other Mail and Express trains were in the ‘Other than Premium’ section.
The overall record of the Rajdhani trains was 787. This involved separate scores for process audit, direct observation, and passenger feedback. Out of the 23 Rajdhanis surveyed, the Mumbai Rajdhani rose on top with 875, served by those linking Bhubaneswar and Sealdah.
Amongst 26 Shatabdi trains, the Pune-Secunderabad Shatabdi, with 916, finished on top, followed by the Howrah-Ranchi and Delhi-Kanpur Shatabdis. The Kochuveli-Chandigarh Sampark Kranti was the tidiest among the 20 Sampark Kranti trains, with a score of 754. The KSR Bengalaru-Ernakulam train excelled among 20 Intercity services.
The opinion of onboard travellers was queried on toilets, housekeeping, linen and general cleanliness.
A total of 15,360 travellers from 16 zones, took part in the poll